Brighter Beginnings staff have diligently stepped up to support our patients, clients and the larger community during this COVID-19 pandemic crisis. Beginning more than a month ago, the staff in our clinics moved quickly to develop protocols and procedures for how to address the safety of both our providers and our patients and clients. With the heightened Shelter In Place guidelines, we knew that we were going to have to expand and change drastically the ways we serve our patients and clients, especially those dependent on us for emergency food and diapers and other daily needs. We quickly developed and launched live video-chats that assured all our families that we are here to continue to meet their needs.
Every week, in our Home Visiting programs (which now have “Virtual” home visits), we package 100’s of bags of food and diapers and safely deliver them to our families who do not have good access or can’t afford to purchase food, due to loss of jobs and having to take care of their children at home. Our Clinics are virtually serving twice as many patients as before the pandemic and we have limited scope on-site visits. We have established a call center that is now getting over 200 calls per day. We have expanded our community support services to ensure that the members from our communities stay at home and remain healthy during this difficult time.
Our Behavioral & Mental Health clinicians are seeing a large volume of individuals to address the additional stress that comes with physical isolation. These families are also eligible for the “bag drop” of basic needs such as food, diapers, and hygiene items to help families remain safe and secure at home.
We are all living through a national crisis. Brighter Beginnings are working harder than ever to do our part to keep our citizens safe and healthy. Now more than ever, the individuals and families we serve, need your help.
Your gift today would help us continue to meet the extraordinary needs for additional resources. In order to keep our staff and volunteers safe, we need a constant supply of Personal Protective Equipment (PPE), which includes gloves, masks, and gowns. As you have probably heard on the news, PPE is in short supply. Because it is limited, we are having to purchase through commercial sources and this is taxing our financial means. We are also spending additional funds for the extra layer of software that enables us to provide a safe and HIPAA compliant video-chat experience. Fresh food, and other emergency resources, are not always available for free and we supplement with our own financial resources, which is also straining our cash flow.
With your help, we can make sure that we can provide this extra community access and service throughout the COVID-19 pandemic.
Please consider giving generously during this extraordinary time in our nation’s history.
Dr. Barbara Bunn McCullough
Chief Executive Officer (CEO)